The price comes before the wrench
Heating and Air Conditioning in Snellville, GA With the Price Settled First
Cooling repair, furnace work, heat pump service and twice-yearly checkups for households and businesses in Snellville, Lilburn, Grayson and Loganville, with the cause and the cost spelled out before anyone picks up a tool.
How every visit is handled
Cost agreed up front
You hear what failed, what fixes it and what it costs, and nothing moves until you say yes.
Readings you can see
Temperatures, pressures and electrical numbers are shared with you, not tucked away on a clipboard.
Seven days of appointments
Appointments fill all seven days, so a breakdown on the weekend gets looked at without waiting for the workweek to roll around.
An emergency line that answers
Heat or cooling gone at midnight? A live voice answers the emergency number.
Houses and storefronts
The same team looks after split systems at home and rooftop equipment at work.
Heating and Cooling Work We Take On in Snellville
Some calls are about a condenser that hums but never kicks on. Others are about a furnace that lights, runs a minute and shuts itself off, or a heat pump that seems to be steaming in January. Scan the seven below and see which one sounds like your house.
AC Repair
Tepid air at the registers, frost creeping along the copper, a puddle beside the air handler or a breaker that refuses to stay on. We trace the fault to the part, whether that is a capacitor, contactor, fan motor, drain line or a refrigerant leak, and explain the repair and its price before touching it.
AC Installation & Replacement
When fixing the old unit stops adding up, you hear why, and if replacing wins, the equipment is chosen for this particular house and duct layout, with an indoor coil that pairs correctly with the condenser, fresh refrigerant lines, drain and wiring, a full startup check and the old unit carted away.
Heating & Furnace Repair
A gas furnace that clicks but never catches, an electric one pushing chilly air, or either kind shutting itself down on a safety. We work through the ignition and airflow chain one component at a time, and the fix carries a price before any part is swapped.
Heat Pump Services
Whether the outdoor unit that warms and cools the house needs a part, a full swap or a first-time install, it is handled here. We sort out normal defrost behavior from real faults, check the backup heat strips and look after hybrid systems in which a gas burner steps in once it gets bitterly cold.
HVAC Maintenance
A cooling visit before the heat builds and a heating visit before the first frost: coils and drains cleaned, connections snugged, pressures and airflow logged, burners and safety switches tested, a new filter slid in and a short write-up of the findings left on the counter.
Emergency HVAC Repair
A stifling evening with the AC dead, a frosty night with no heat, a stain spreading across the ceiling or a scorched odor drifting from a register. Phone the emergency number whatever the hour and you will be told what to shut down while a technician is lined up.
Commercial HVAC
Storefronts, dining rooms, sanctuaries, medical suites and office floors, whether they rely on a rooftop package unit, several split systems or zoned equipment. Service and upkeep are planned around your business hours, and aging equipment gets a replacement plan instead of a surprise.
How a Visit Unfolds, Start to Finish
Fill us in on the symptoms
Explain the symptoms, the rough age of the equipment and any sounds, smells or drips that caught your attention, such as a clicking condenser, a soaked drain pan or a breaker that flips back off. Those details help the technician arrive with the right parts in mind.
Find the real cause
The technician inspects the equipment, takes readings and tests components until the actual failure is clear. Guessing replaces parts that were working fine, so the diagnosis comes first and the parts list comes second.
Hear the options and the price
You get the fix in plain language, any alternatives worth weighing and the cost of each, all before work begins. If replacement is on the table, we lay out why, and you decide which way to go.
Make the repair or the install
Floors get covered, the repair or installation is carried out, and the space is left as clean as we found it. Ask and we will leave the worn part behind so you can see what gave out.
Test it and walk you through it
The system is run through its cycles while we watch supply temperature, refrigerant pressure and every safety switch. Before leaving, we explain what was done and share simple habits that help it keep running well.
What You Can Expect When We Work on Your System
A heating and cooling system costs real money to run and real money to fix, so every recommendation we make is meant to hold up when you look at it closely. These are the habits that shape each visit.
Tune-ups that catch trouble early
A seasonal visit follows a checklist, records readings and ends with a plain written report. Weak capacitors, clogged drains and dirty coils show up on paper long before they leave you sweating through a July afternoon or shivering on a frosty morning.
Equipment sized to your house
A replacement is matched to the square footage, the windows, the insulation and the ductwork you actually have, not simply swapped like for like. Proper sizing is what keeps rooms even, humidity in check and the system from cycling on and off all day.
One crew for homes and businesses
The technicians who keep your living room cool also service rooftop units over offices and restaurants. If you own a home and run a business, one phone number covers both, with the same upfront pricing on each.
Serving Snellville and the Gwinnett Towns Next Door
Snellville sits on the eastern side of Gwinnett County, where US 78 meets Scenic Highway and neighborhoods spread out toward Grayson, Lilburn and Loganville. The housing runs from ranches and split-levels built a few decades back to newer two-story homes, and both kinds work their systems hard through long, humid summers. Older homes tend to carry aging ductwork and equipment that has been patched more than once, while two-story builds often fight a warm upstairs that a single system struggles to reach. We cover Snellville and the surrounding communities, including Lawrenceville, Dacula, Stone Mountain and Tucker, plus Conyers, Lithonia and Monroe to the south and east.
Older homes and newer builds
A house with original ducts in a crawl space and a newer home with an attic air handler upstairs need different checks. We look at the setup you have before recommending anything.
Upstairs rooms that run warm
Two-story homes often struggle to cool the bedrooms. Airflow, return sizing and equipment capacity all get measured before anyone suggests a bigger unit.
One number across the area
Whether you are in Grayson, Dacula or Lilburn, (770) 746-9674 connects you with one crew that sets the price before lifting a tool.
Towns we cover
- SnellvilleUS 78 & Scenic HighwayHome base
- LilburnUS 29
- GraysonGA 20
- LoganvilleUS 78
- LawrencevilleGA 316
- Stone MountainUS 78
- DaculaGA 316
- TuckerI-285
- ConyersI-20
- LithoniaI-20
- MonroeUS 78
Just outside these towns in Gwinnett, DeKalb, Rockdale or Walton County? Ask on the call. Odds are decent the van already passes nearby.
Confirm your address is covered with a tech: (770) 746-9674Know What the Repair Costs Before It Begins
Nobody likes a bill that grows after the work is done. Phone in, explain how the house is behaving, and a technician will explain how the visit works and how the price is settled before any part comes out of the truck.
Talk pricing with a technician: (770) 746-9674A conversation first, with no pressure to commit on the call.
Questions Snellville Homeowners Ask Us
Straight answers to the questions that come up most often on the phone.
How long will it take to install a new air conditioner or furnace?
It depends on the job. A straight swap of matching equipment in the same spot is far simpler than a new system that needs a different coil, line set, electrical changes, duct adjustments or a permit inspection. After we see the home, you get a clear picture of the scope and a schedule for the work before anything is ordered.
How many years can I expect from a central AC or furnace?
Nobody can honestly promise a figure. Equipment type, months of heavy summer use, installation quality and the care it has received all pull the answer in different directions. We would rather look at the condition, repair history and readings on your system than guess from its age alone.
Can a refrigerant leak be fixed, or does the AC need replacing?
Often it can be fixed. Refrigerant circulates in a sealed loop, so a low charge means a leak somewhere in the coils, line set or fittings. We locate the leak, explain whether a repair is practical for your equipment and price it, and when the coil or whole system is worn enough that patching it is poor value, you hear that as well.
Why is cold air coming out of my furnace vents?
Glance at the thermostat first. When the fan switch reads ON rather than AUTO, the blower keeps circulating room air between heating cycles, and that air feels chilly. Beyond that setting, the common culprits are a coated flame sensor, a cracked igniter, a choked filter that trips the high limit, or gas not reaching the burners. A technician can test each one and tell you which it is.
The air conditioner died during a heat wave. What are my first moves?
Confirm the thermostat is in cooling mode and set lower than the room, then look at the breakers serving both halves of the system and pull the filter to see how dirty it is. If the system is iced up, leaking or smells hot, switch it off at the thermostat and leave it off. Then reach the emergency line and keep anyone elderly, very young or unwell in the coolest room you have.
Why does the house stay warm even though the AC keeps running?
A dirty filter, a frozen evaporator coil, a failed outdoor fan or capacitor, low refrigerant from a leak or a clogged condenser coil can all keep the system running without moving much heat out of the house. Ducts that leak into a hot attic can make it worse. Measuring temperatures and pressures shows which one you are dealing with.
The furnace gives off a gas or scorched odor. What now?
Gas odor means everyone goes outside at once, no light switches touched, and once outdoors, ring the gas utility or 911 before anyone else. A scorched or electrical odor calls for shutting the equipment down, first at the thermostat and then at the panel if you can get there safely. Once everyone is safe, reach our emergency line so a technician can find the cause before the system runs again.
Heating and Cooling Help That Starts With a Clear Number
HVAC Snellville was set up for people who want to understand their heating and cooling before paying for it. You get a diagnosis built on readings, a price you agree to before work begins and advice that weighs running costs and comfort alongside the repair. Homes, rental properties and businesses all get the same approach.
Meet the approach behind the work
Comfort Restored, Bill Known in Advance
Share the symptoms and when they first showed up. That single conversation covers the likely fault, the shape of the visit and the way the price is settled.
Covering Snellville and the eastern Gwinnett towns around it, every day of the week.