Privacy Policy

Information We Collect

When you phone us about heating or cooling service, we may collect your name, phone number, service location, details about your equipment and the problem you are having, and any other information you choose to share.

When you browse this website, basic technical information may be gathered automatically, such as browser type, device type, pages viewed and approximate location based on your IP address.

How We Use Your Information

We use the information you provide to respond to your call, arrange service visits, diagnose and repair equipment, prepare pricing and keep records of the work performed.

We may also use it to follow up on completed work and to improve our services and this website.

Cookies and Tracking

This website may use cookies and similar technologies to understand how visitors use the site. You can set your browser to refuse cookies, although some parts of the site may not work as intended if you do.

How We Share Information

We do not sell your personal information. We may share the details needed to complete your service with parties such as equipment manufacturers, parts suppliers and permitting offices.

We may also share information with service providers who help us run our business, and when required by law or to protect our rights or the safety of others.

Data Security

We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, so absolute security cannot be promised.

Your Choices

You may ask what information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. To make any of these requests, phone the number below.

Third-Party Links

This website may link to sites operated by others. We are not responsible for their privacy practices or content.

Children's Privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time and will revise the date at the top of this page when we do.