Contact
Contact HVAC Snellville
Everything runs through the phone here, so this page covers the number, the hours and what to expect.
Getting Hold of Us
- Phone
- (770) 746-9674Phone users can tap the number above.
- Service area
- Snellville and nearby towns in Gwinnett, DeKalb, Rockdale and Walton counties
- Emergency line
- Urgent no-heat and no-cool calls get a live answer through the night.
When the Crew Is Working
| Monday | 7 a.m. – 7 p.m. |
|---|---|
| Tuesday | 7 a.m. – 7 p.m. |
| Wednesday | 7 a.m. – 7 p.m. |
| Thursday | 7 a.m. – 7 p.m. |
| Friday | 7 a.m. – 7 p.m. |
| Saturday | 7 a.m. – 7 p.m. |
| Sunday | 7 a.m. – 7 p.m. |
Booked work happens between 7 a.m. and 7 p.m. daily, and urgent calls are picked up 24 hours.
Useful Details for the Call
Reach us at (770) 746-9674 with a short description of what the system is doing. If you know the approximate age of the equipment, the kind of equipment involved (gas furnace, heat pump, central air), and anything you have already checked like the breaker or filter, that helps us get started.
How the First Call Goes
You describe the trouble
How the equipment is acting, since when, and anything you have tested yourself.
We explain how pricing works
You learn how the visit runs and that the repair price is set before any work begins.
You decide what is next
There is no pressure to commit on the call. Take the information and decide when you are ready.
Before You Dial
What happens if I hit voicemail?
Leave a name, a callback number and a sentence about the problem. In the daytime we ring back once a line opens, and urgent calls reach a person 24 hours a day.
Can we talk about cost on the first call?
Yes. We can explain how the visit is priced, and once the technician finds the cause you get the exact price for the repair before work begins.
Do you work outside Snellville?
Yes. We cover Lilburn, Grayson, Loganville, Lawrenceville, Dacula, Stone Mountain, Tucker and the communities in between.
Can you look after a business property too?
Yes. Retail spaces, offices, restaurants, congregations and clinics are regular stops for us.
Should I have anything ready?
Not much. The type of system, its rough age and what it is doing are enough to start. Model numbers from the equipment label are helpful but not required.
Ready When You Are
Give us a quick rundown of the trouble. We will cover the likely causes and how pricing works, with no obligation.